# Technical Support

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## Technical Support

Call (888) 934-9449 · Mon–Thu 9am–4:30pm CST

## Sunstone technical support

Ask anything about installing, using or fixing your Sunstone grill, cabinets, sinks or appliances. Answers come from our product manuals, spec sheets and parts diagrams — with links to the exact parts. Pick your product, attach up to 2 photos per message, or talk to a technician any time.

- Igniter clicks but burners will not light
- Grill isn't heating evenly
- How do I convert my grill from LP to natural gas?
- Grill doesn't fit the cabinet cut-out
- My doors are rusted
- Which replacement parts fit my model?

Sunstone Virtual Technician

[(888) 934-9449](tel:8889349449) · [Manuals](/product-guides#docs) · [Past requests](/tech-support/history)

Question paths

## One-tap questions by product

Tap a question to ask it in the support desk above.

- **Grills**
- **Burners**
- **Cabinets**
- **Doors**
- **Drawers**
- **Sinks**
- **Cocktail stations**
- **Ice chests**
- **Fridge**
- **Warming drawer**
- **Electrical**
- **Firepit**
- **Parts**

Need a person?

## Connect with a Technician

Your conversation will be saved and a Sunstone technician will follow up with you. Please provide your contact info so we can reach you.

- **Your Name**
- **Email Address**
- **Phone**
- **Product / model (SKU or name)**
- **Photos of the issue**
- **Describe the issue**

Page: https://austinoutdoorkitchens.com/tech-support